Frequently asked questions
How do I report a maintenance issue?How do I automate my rent payments?How do security deposits work for renters?How do I search for listings?Which documents do you need to verify income? How do I apply for a listing?How does Apartment App vet listings?How long does income verification take?How long does my credit score last for?What is the listing guarantee?How is Caretaker related to Apartment App?I’m having issues during my viewing window, what do I do?How do I ask a question about a listing?How do contactless viewings work?How do I view a listing?Will purchasing a credit report hurt my credit score?What are the fees for using Apartment App?How do I reset or change my password?How do self-guided viewings work?